Privacy Policy

1. Who We Are

Nursery Spaces ("we", "us", "our") operates the website nurseryspaces.co.uk. We are a nursery matching service that connects families with suitable nursery providers.

For the purposes of data protection legislation, we are the data controller of your personal information.

2. What Information We Collect

We collect information you provide to us when you:

• Fill out our nursery matching form
• Contact us via email or phone
• Subscribe to updates or newsletters
• Use our website (through cookies and analytics)

Personal Information

This may include:

• Your name and contact details
• Information about your child (age, specific needs)
• Location and postcode
• Nursery preferences and requirements
• Start dates and session requirements

3. How We Use Your Information

We use your information to:

• Match you with suitable nursery providers
• Contact you with nursery recommendations
• Respond to your enquiries and provide customer support
• Improve our services and website functionality
• Comply with legal obligations
• Send you updates about our services (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To provide our nursery matching service
• Legitimate interests: To improve our services and respond to enquiries
• Consent: For marketing communications (where applicable)
• Legal obligation: To comply with applicable laws

5. Who We Share Information With

We may share your information with:

• Nursery providers: Only those that match your requirements and location
• Service providers: Third parties who help us operate our service (email platforms, analytics)
• Legal authorities: If required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, typically for up to 2 years after your last interaction with our service, unless a longer retention period is required by law.

8. Your Rights

Under data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Object: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve your experience and analyze website usage. For detailed information about our use of cookies, please see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: